Privacy Policy

Last updated: January 8, 2026

1. Introduction

Welcome to Yaad2Yaad ("we," "our," or "us"). Yaad2Yaad is the marketing name of Yaad2Yaad Delivery Services, Ltd., a company incorporated in Jamaica. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our delivery platform and services.

By using Yaad2Yaad, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Business name and contact information
  • Name, email address, and phone number
  • Business type and description
  • Delivery addresses and location information
  • Payment information (processed through secure third-party providers)

2.2 Automatically Collected Information

When you use our services, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (with your permission)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our delivery services
  • Process and fulfill delivery requests
  • Communicate with you about your account and deliveries
  • Send you updates, newsletters, and promotional materials (with your consent)
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., payment processing, delivery coordination)
  • Delivery Riders: We share necessary information (name, address, phone number) with delivery riders to complete deliveries
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • With Your Consent: We may share information with your explicit consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Withdraw consent where processing is based on consent
  • Opt-out of marketing communications

To exercise these rights, please contact us at info@yaad2yaad.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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